At a difficult time for our family, you were at your best. Emma & Sam were a pleasure to work with. The dignity and care they showed for my father reflects their commitment to their craft & those that they serve.
Emma was our contact person when my Mom, Billye Hines passed. I cannot express my thanks and gratitude to her for her compassion, attention to detail, friendliness, and over-all excellent care that she showed for our family. Emma made the transition of losing our Billye so much easier. She exceeded my expectations and I am very grateful and thankful for all she did for us.
Alex was wonderful. We can't thank him enough for all of his help. Alex was exceptional in every aspect of his job. Thank you for everything.
This was a truly exceptional experience, certainly helped by my Dad's pre-arrangement with Mr. Newkirk. I was incredibly grateful for the fact that Sam knew my Dad, had kind and compassionate care and that he worked closely with me to facilitate the memorial service.
Lindsay Oliver was very kind, respectful, and did everything she could to help us. So thank you.
We are so thankful for all of your hard work in making my mom's service be so beautiful and easy! During the process of planning it you were so thoughtful, dependable, and professional! Again thank you so much and wishing you many blessings in your future!
Great service from everyone at your business. Sam has been great to work with. Very happy.
We love Prughs. You always go above and beyond in every way. A big thank you to Alex and Sam.
Our experience with all of you was so welcoming in an expected but difficult time. To say thank you seems so small but to all of us it means so much.
Dear Doug and Staff of Prugh~Thielen Funeral Home,
Thank you for helping us through the process from beginning to end. We were not prepared for Dad's passing. We appreciate all the support from the entire staff. Family and friends enjoyed viewing our precious moments with Dad and Grandpa on the tribute video. Thanks again, for ensuring all the details went smoothly.
Our love from,
You were simply the best. Thank you for my friend Jonie Moyer.
I wanted to express our most sincere appreciation for everything that you did for my family...and for being there for me once again at Klein's Care Center. You have a true gift of compassion and caring.
I want to express our sincerest appreciation for all you did for our family...before, during, and for the service in Van Meter, Iowa at the Iowa Veterans Cemetery.
Thank you so very much for the gorgeous red rose delivered on Tom's "anniversary". It was so very thoughtful- and meant a lot. Thanks also for your support this past year. Time really does heal.
Thank you for caring & remembering. The service my family has received is exceptional. I have been amazed and touched by the true empathy that is here. Thank you for the rose.
Thank you, you made a rough time a lot easier & simple.
Lindsay Oliver did a great job!
Burton, Joanne, Lindsay, Doug, Sam, Tim & the entire Prugh~Thielen Staff,
On behalf of the Susan Moss family & all of her friends too, please accept our heartfelt gratitude for all that you did in caring for Susan and all of us. You helped make a very trying time less difficult in so many ways and your thoughtfulness will always be remembered and treasured.
With great fondness,
Thank you so much for all you did for our mother. Alex was so very kind and understanding of our needs. He explained everything thoroughly, even the process of cremation. Thank you so much Alex. God Bless you all.
Doug was exceptional in the whole process, he was caring & compassionate and professional through this whole journey.
I want to thank you for all that you did to help me and my family during the most challenging time of our lives. I'm thankful we could rely on you to pull us through all of the arrangements to accomplish Randy's service. Everything went so smoothly even though we didn't give you much time. Thanks for your professionalism and your kind and caring spirit.
Samuel was very caring and respectful, he did an excellent job, he made it very easy to make the arrangements and I was very pleased with him. Thank you so much, and the staff was very friendly also.
Both of my parents funerals were held there. Each time my expectations were met and then some. Appearance & preparation was excellent and the facility is very nice.
To Everyone at Prugh~Thielen Funeral Home, especially Lindsay Oliver, Lindsay Prugh-Fruehling, Sam Newkirk, and Alex Sekowski-
On behalf of our family, we would like to say thank you for handling both of our parents passings with such dignity and care. Your kindness helped make the whole process easier for us to deal with. The service video, folder, and thank you cards were all so lovely. Thank you for helping make this stepping stone special.
Huge thank you to everyone, especially Sam. I can't say enough good things about all he did for us. He was fantastic. Answering all our questions. Helping us through every step of the way. Even to all the help wrapping up the food when we were all done. Everyone was great. All very helpful, very nice.
A huge thank you to all of the staff, especially Alex whose attention to detail and his compassion was such a huge blessing. My expectations for a beautiful service for my mother was not only met, but exceeded. Accomplishing this from out of state was not a problem for Alex, who put my mind at ease every step of the way and helped me with my every need or request. A big thank you to all!
Burton & Joanne
On Behalf of the entire Bennett Family, we want to thank you for everything you did for our family in honor of our papa. Thank for you memorial gift, but as well the unbelievable support of the Prugh's Family Funeral Home!!
You guys are wonderful.
Everything was done respectfully & well, down to Tim being our limo driver. Thank you for your support & abiding by all our requests. Doug even brought over the death certificates to where we were. (The SS. Admin Office) :) Thank you.
You thought of everything to make this time as easy as possible. From program & thank you verses to address labels, you took care of every detail. If you were in our hometown we would absolutely use you again. Thank you so much!
Thank you so much for everything you did to make this difficult time bearable & for making Mom so pretty. Your're great!
In our time of need from out of state, Sam was excellent in explaining our options and taking care of my brother and our family.
Sam, Alex & Staff
Thank you for everything you all have done for our families over the years.
Thank you again for the wonderful job you did on Mom and the top notch service you provided to our families in their greatest time of need! You and the Prugh~Thielen Funeral Home were a great comfort to us! We appreciate it so much!
Lindsay Leathers and all the staff at Prugh~Thielen,
Just a quick note to say thank you for helping us with Dads arrangements, visitation, funeral and luncheon. You were truly amazing! You covered every detail. You're very caring and accommodating! Thank you for everything!
Alex was such a kind and caring person, who made our family feel so comfortable during a very difficult time in our lives.
I wanted to tell you thank you for everything you have done for Chasity Manchester. My family is very thankful for your kindness and thoughtfulness during this time of loss.
Again, Thank you
Lindsay Leathers was our angel. Thank you Lindsay, you are the kindest person and most caring. You honored my husband & family.
I will never be able to thank you enough for your kindness & compassion. You are a gift to those who are grieving.
We cant thank you enough for all you do. Dads service was amazing & we miss him terribly. You all hold a special place in our hearts.
We would like to say a very grateful thank you to Sam Newkirk. He was so understanding, helpful & professional. He made me feel confident with him & Prugh. Thank you again Sam & Prugh~Thielen.
I would like to thank the Prugh Family & Staff for providing excellent service in this very difficult time of the loss of my Mother Daisy. Sam and Doug were expert in guiding us through the whole process of burying a loved one. Prugh's has been providing expert burial services for my family since 1865 and needless to say they've treated us like family we can't thank them enough for the warm hospitality and kindness they have shown us throughout the years. Sam was a great pleasure to work with in preparation of the service, very professional and caring. Sam thank you for reciting the Lords Prayer with us at the site, may God bless all of you and keep strong in health and sprit. Again the Ashby family thanks you .
Sincerely Brooks Ashby
I so appreciated the help and advice from Doug Beck. He was matter of fact, low-key and very empathetic. Everything went very smoothly and the entire staff has been caring. I was grateful for the extras such as name tags, the candle, framed photos and place mats for our luncheon after. Such a relief to not worry about details!
You and your staff made a difficult experience much easier and I appreciate all you did for our family.
Thank you for everything you did to make the last few days a little bit more bearable and a little bit easier for my family. It was all extra special knowing you were a part of it. Aunt Pat always asked how the "Taylo(e)rs" were doing. So she knew you, even if not by last name. :)
Your job truly touches people's lives and you work at a great place! Thanks, love!
Joanne & Burton Prugh & the Staff at Prugh-Thielen were wonderful to myself, my children and grandchildren. Loosing my husband was unexpected and difficult, and they assisted us with patience, love, understanding and professionalism. We couldn't have asked for more and truly are thankful & blessed.
Dear Lindsay Leathers and Staff,
I wish to personally thank you for the wonderful services you provided to the Edward C. Breuer family. Your support helped us during a sorrowful time and is very much appreciated. Thank you for going above and beyond the expected. I will fondly remember the funeral procession. It was heart warming and joyful even when sadness was heavy. Thank you for helping myself and family cope with a great loss.
My husband and I were very impressed with all the staff we encountered. Lindsay Leathers and Tayler were both outstanding. Both displayed patience and flexibility with our large family. Tayler went way beyond my expectations for all audio-visual items. Tim Agnew was also very helpful. All them should be valued as outstanding employees.
I want to thank you again for the excellent service you provided our family. I'm sure Dad was happy with everything concerning the funeral. The extra time and effort given to record the old tapes to cd's is very much appreciated.
Thank you for your generous donation to Special Needs in Terry's memory. Thank you Burton for telling the story about your lessons, and Joanne, for giving your "special touch" to the service. Doug Beck and Tayler Johnson did exceptional jobs! I have received many compliments.
What a wonderful event! Thank you so much for inviting me to the Widow's Luncheon on Valentine's Day. When I walked in, I didn't know anyone. I chose a random table and sat next to a woman. When I told her my name, at first she didn't recognize it. Toward the end of lunch, her eyes lit up, and she said, "Dr. Hutchcroft" I said, "Yes that is my husband." She began to cry, and she told me a wonderful story about how Tom helped them with their dog. She just kept repeating, "What a wonderful man! What a wonderful man!" Thank you for making my first Valentine's Day without Tom a special one.
Dear Prugh-Thielen Staff,
I want to thank you for the wonderful luncheon that you have for all the widows on Valentine's Day. My mother, Sally Luttenegger and her friends truly enjoy it. Ever since you have been doing it they start talking about it as soon as February comes around. Since their Valentine's are gone it makes for a "special day" for them. It is a terrific community event that you offer making the day special for all those ladies.
Thank you again!
Thank you and the staff at Prugh-Thielen for the flawless handling of John's funeral. This was a difficult time for us and you made it as painless as possible.
I would like to thank you for the lovely Valentine's luncheon and entertainment today. Everything was so nice, and it certainly brightened up what could have been a tough day. Thank you for "going the extra mile" in caring for the grieving!
Thank you so much for your many hours with me looking though photos and creating such a beautiful slideshow of my special memories!
Sam, Thank you for your attention to the details for my uncle. Thank you also for your patience and understanding through the difficult times. You and the staff are fabulous. Another big Thank You for allowing my husband to take that "final drive".
I want to thank you and the entire staff for all your compassion, help & support offered to our family at this time. Your care & efficiency at this time were greatly appreciated.
Sam, Scott, and all involved;
I cannot express how much I appreciated and appreciate to this date all of your help and kindness during this time. It was and is still very tough for me to have lost my father. You are all wonderful people!! Thank you!!
A big Hoorah! as we say in the Army, first class service from beginning to the end. Excellent staff they made my Mother's funeral a great day for the Payne family. My daughters fell in love with Mr. Prugh, and Joanne Prugh it was an instant connection. A special thanks to Adam ( who was with me from start to finish), Tayler ( which I hear who always make people cry, the DVD was excellent) Tayler took the time and added that special touch to the DVD by adding pictures of my mother hobbies. Thanks to Scott for preparing my mother and to the organist Mary. Prugh's is the only funeral home the Payne family trust to take care of our loved ones. Again to the Prugh-Thielen Family thanks again for a job well done. May God continue to bless your service to the community. The Payne family, Hoorah! SSG(R) Ann P. Patterson
Thank you so much for all your help with all the details. Everything was absolutely perfect. Your attention to detail, caring & support have given us strenght during this time. Thank you
Thank you so much for truly being there for me at Klein's Care Center the night my dad passed away. I truly appreciate your kindness and sincere caring.
The Prugh family treats everyone as if they are family! Love Love Love them!
We would like to thank Prugh-Thielen Funeral Home for their patience, thoughtfulness, and kindness.
Thank you again for all of your attention to detail and making everything the past few days absolutely perfect. Scott is wonderful to work with and we felt so cared for by you and John and everyone there. We can't express how much we appreciate everything, even the smallest details. You all are amazing at your jobs. Thank you
My mother, our family and all those who attended Norms service want to express how perfect his service was. My mother especially has nothing but praise for how everything was handled. We all were so very impressed.
Sam & Staff
I just can't thank you enough for what you did for my family.
Thank you for requesting that a tree seedling be planted in my mother's memory. It is a wonderful memorial and we appreciate you taking the time to make the request.
Every little detail was taken care of. It made a long sad day much more bearable. I loved the tree planted in honor of my father. The living memorial program is wonderful.
We can't begin to express how much we appreciated your care and concern in the passing of Jim. You guys were wonderful. Made our burden in his funeral arrangements so easy. Thanks again.
Awesome, Awesome, Awesome!!! Be proud of yourselves, you made the final step in Dad's life journey extra special.
Thank you for putting together the video of my father, Ralph L. Todd. As you may know, I am a double amputee, living in a nursing facility in Strongsville, OH, a suburb of Cleveland. I was unable to attend his funeral and visitation. I am a brittle diabetic and it is very difficult and expensive for me to travel. The video will be my final remembrance of my dad. Again, I thank you with all my being.
Thank you. These words will never be enough to show my gratitude. You were wonderful and very helpful when my dad passed. Here we are almost 3 years later and you continue to be amazing. Thank you for all that you do!
To all the wonderful people at Prugh-Thielen,
I can not express how grateful I am to you for making it through this rough time for me and my family. You are amazing people who went beyond your job and for that I feel truly blessed. I will recommend you to everyone! Thank you so much
The release of the butterflies was a wonderful thing to do for all of us. Having your children take part was a super plus for me!
I have been trying to find the right words to thank you and tell you how much we appreciate everything you have done for us. There just aren't enough words or strong enough words. Everyone made the process so smooth for us.
Theresa, you are a blessing to us all! I feel like you are a part of our family now! I can't say thank you enough.
I had so many people with wonderful comments about everything!
You are all appreciated with warm hearts and tender feelings.
Thank you for all you did. You took the worst time in my life and tried to ease the situation the best you could. We truly appreciate everything you did for us.
Hope you know how warmly you're thought of and how much you're appreciated for all you do. The Widow's Valentine Luncheon is a great blessing for all of us widows. Thank you so very much for making Valentine's Day special for us.
God bless you all,
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.